bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 8299723731
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. Enter the One-Time Password (OTP) sent to your number to verify and log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection is stable and strong. Wait for a prompt to send the OTP, and if it doesn't arrive after the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without problems. This should allow you to access the newly updated app seamlessly.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for money earned from gaming activities, not bonus amounts. This means you can access your gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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